FAQ

1. How do I determine my ring size?

• We've got you covered! Check out our comprehensive Ring Sizing Guide to find the perfect fit for your finger. You can also visit a local jeweler for professional sizing.

2. Are your jewelry pieces hypoallergenic?

• Yes, the majority of our jewelry is hypoallergenic. We use high-quality materials like sterling silver and gold plating to minimize the risk of allergies. If you have specific sensitivities, please check product descriptions for details.

3. How should I care for my jewelry?

• To keep your jewelry looking its best, store it in a cool, dry place, away from direct sunlight. Avoid contact with chemicals, perfumes, and lotions. Regularly clean your jewelry with a soft cloth to remove tarnish and maintain its shine.

4. Do you offer personalized jewelry options?

• Absolutely! Explore our Personalized Jewelry Collection to find custom pieces that can be engraved with names, dates, or special messages. Create a unique and meaningful gift or keepsake.

5. What is your return policy?

• We want you to be completely satisfied with your purchase. Please review our Return Policy for detailed information on returns, exchanges, and refunds. If you have any questions, feel free to contact our customer support team.

6. How do I track my order?

• Tracking your order is easy. Once your order ships, you'll receive a tracking number via email. Simply enter this number on our Order Tracking page to check the status and estimated delivery date.

7. Do you offer international shipping?

• Yes, we offer international shipping to many countries. During the checkout process, you can select your country to see available shipping options and costs.

8. Are your gemstones ethically sourced?

• We are committed to ethical sourcing practices. We work with suppliers who adhere to responsible and sustainable mining standards. Feel free to reach out if you have specific questions about a product's sourcing.

9. Can I make changes to my order after it's placed?

• We strive to process orders quickly, but if you need to make changes, please contact us as soon as possible. We'll do our best to accommodate your request if the order hasn't shipped yet.

10. How can I contact your customer support team? - You can reach our friendly customer support team by emailing us at minimalistgovavi@yahoo.com or using our Contact Us page. We're here to assist you with any questions or concerns.

If you have additional questions or need further assistance, please don't hesitate to get in touch with us. Your satisfaction is our priority, and we're here to make your jewelry shopping experience exceptional.