Warranty
GOVAVI Warranty
At GOVAVI, we take pride in the quality of every piece we create. Each item is carefully inspected before it is packaged and dispatched.
Our Warranty
Our warranty covers manufacturing defects that affect the quality or functionality of your jewellery under normal use.
If you believe your item has a manufacturing defect, please contact us and we'll be happy to review your request.
What Is Not Covered
Our warranty does not cover:
- Normal wear and tear
- Scratches or surface marks from everyday use
- Damage caused by accidents or improper handling
- Damage resulting from exposure to chemicals, perfumes or water
- Lost or stolen items
- Improper storage or cleaning
How to Make a Warranty Claim
Please email us with:
- Your order number
- A description of the issue
- Clear photographs showing the problem
Our team will carefully assess your request and respond as quickly as possible.
Need Help?
If you have any questions about your jewellery or our warranty, we're always happy to help.
Email: hello@minimalistgovavi.com